Customer Service

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We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.

Customer Service Toll Free: 1-888-914-0410
Hours of operation: Mon-Fri 9am-6pm EST
Email: ultimatepongcs@worldpackusa.com
Order Status: ultimatepong.worldpackusaorderstatus.com
Please wait at least 48 hours for your order to be processed before placing your call.

Guarantee: All merchandise purchased from www.ultimatepong.com has a 60 day money back guarantee.

If you are not completely satisfied with your purchase, please call our Ultimate Pong™ Customer Service department to issue you an RMA# before you mail your items back along with your original receipt. If you receive an incorrect, damaged or defective item, you can request a replacement within 7 to 10 days from arrival by mail. Please call our Customer Service Department to issue you a RMA#. All merchandise must be returned unused. You also need to provide your original receipt.

If we have a damaged product within 7 to 10 days from delivery, Issue a call tag and the Ultimate Pong™ company will pay for it and then resend another out.

Mail Returns to:
Return Department / Ultimate Pong™
2880 North Lambs Blvd
Las Vegas, NV 89115

- Dear Ultimate Pong™ Customer -

This Item is Temporarily Out Of Stock, Please Check Back After The Holidays!