Customer ServiceEdit SUBPAGE-TITLE-CUSTOMERSERVICE Edit SUBPAGE-TEXT-NAV
We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.
Customer Service Toll Free: 1-888-914-0410
Hours of operation: Mon-Fri 9am-6pm EST
Order Status: ultimatepong.worldpackusaorderstatus.com
Please wait at least 48 hours for your order to be processed before placing your call.
If you are not completely satisfied with your purchase, please call our Ultimate Pong™ Customer Service department to issue you an RMA# before you mail your items back along with your original receipt. If you receive an incorrect, damaged or defective item, you can request a replacement within 7 to 10 days from arrival by mail. Please call our Customer Service Department to issue you a RMA#. All merchandise must be returned unused. You also need to provide your original receipt.
If we have a damaged product within 7 to 10 days from delivery, Issue a call tag and the Ultimate Pong™ company will pay for it and then resend another out.
Mail Returns to:
Return Department / Ultimate Pong™
2880 North Lambs Blvd
Las Vegas, NV 89115